manual verification required feature (#6111)

kristinmerbach · sri49 · commit 6e767b15fa63 · 2026-04-01T08:49:59.000-04:00
* manual verification required feature

* system file

* forgot to push spec files
diff --git a/app/controllers/application_controller.rb b/app/controllers/application_controller.rb
@@ -561,4 +561,13 @@ def set_flash_by_announcement
       { is_announcement: true, announcement: announcement }
     end
   end
+
+  # This is a method to redirect the user to the upload ridp document page if they have an out of state address or are homeless
+  def manual_verification_of_oos_addresses
+    return unless EnrollRegistry.feature_enabled?(:manual_verification_of_oos_addresses)
+    set_current_person unless @person.present?
+    return unless @person.must_be_verified_manually?
+
+    redirect_to upload_ridp_document_insured_consumer_role_index_path
+  end
 end
diff --git a/app/controllers/insured/consumer_roles_controller.rb b/app/controllers/insured/consumer_roles_controller.rb
@@ -19,6 +19,7 @@ class Insured::ConsumerRolesController < ApplicationController
   before_action :sanitize_contact_method, only: EnrollRegistry.feature_enabled?(:enroll_sms_notifications) ? [:create_contact_preferences] : [:update]
   before_action :validate_person_match, only: [:update]
   before_action :redirect_to_contact_preferences_if_invalid, only: [:edit]
+  before_action :manual_verification_of_oos_addresses, only: [:ridp_agreement]
 
   FIELDS_TO_ENCRYPT = [:ssn,:dob,:first_name,:middle_name,:last_name,:gender,:user_id].freeze
 
@@ -311,6 +312,7 @@ def upload_ridp_document
     set_consumer_bookmark_url
     set_current_person
     @person.consumer_role.move_identity_documents_to_outstanding
+    @manual_verification_only = @person.must_be_verified_manually?
     respond_to :html
   end
 
diff --git a/app/controllers/insured/fdsh_ridp_verifications_controller.rb b/app/controllers/insured/fdsh_ridp_verifications_controller.rb
@@ -9,6 +9,7 @@ class FdshRidpVerificationsController < ApplicationController
     before_action :set_current_person
     before_action :set_cache_headers, only: [:failed_validation]
     before_action :set_consumer_bookmark_url, only: [:service_unavailable, :failed_validation]
+    before_action :manual_verification_of_oos_addresses
 
     def new
       authorize @person, :complete_ridp?
diff --git a/app/controllers/insured/interactive_identity_verifications_controller.rb b/app/controllers/insured/interactive_identity_verifications_controller.rb
@@ -6,6 +6,7 @@ class InteractiveIdentityVerificationsController < ApplicationController
 
     before_action :enable_bs4_layout
     before_action :set_current_person
+    before_action :manual_verification_of_oos_addresses
     before_action :set_consumer_bookmark_url, only: [:service_unavailable, :failed_validation]
 
     layout :determine_layout
diff --git a/app/models/person.rb b/app/models/person.rb
@@ -1627,6 +1627,14 @@ def all_active_role_names
     @all_active_role_names = role_names_based_on_status_of_roles
   end
 
+  # for use in must manually verify case
+  # what justifies manual override may change in the future
+  def must_be_verified_manually?
+    return true if is_homeless?
+    return true if home_address.blank?
+    home_address.state != aca_state_abbreviation
+  end
+
   private
 
   def changed_address_attributes
diff --git a/app/views/insured/consumer_roles/upload_ridp_document.html.erb b/app/views/insured/consumer_roles/upload_ridp_document.html.erb
@@ -1,51 +1,13 @@
-<% if @bs4 %>
-  <%= render partial: 'shared/progress_side_nav', locals: {nav: sign_up_nav_options(1)} %>
-  <h1><%= l10n("verify_identity") %></h1>
-  <% if EnrollRegistry.feature_enabled?(:ridp_h139) %>
-    <p><%= l10n("insured.consumer_roles.upload_ridp_documents.ridp_h139_info") %></p>
-    <%= render partial: 'insured/fdsh_ridp_verifications/options_to_verify_identity' %>
-    <%= render partial: 'shared/application_types_list' %>
-    <div class="outstanding-ridp-documents">
-      <%= render partial: 'insured/fdsh_ridp_verifications/outstanding_ridp_documents' %>
-    </div>
-  <% else %>
-    <p><%= l10n("insured.consumer_roles.upload_ridp_documents.non_ridp_h139_info") %></p>
-    <%= render partial: 'insured/interactive_identity_verifications/options_to_verify_identity' %>
-    <%= render partial: 'shared/application_types_list' %>
-    <br>
-    <div class="outstanding-ridp-documents">
-      <%= render partial: 'insured/interactive_identity_verifications/outstanding_ridp_documents' %>
-    </div>
-  <% end %>
-  <%= render partial: "shared/progress_navigation_buttons", locals: {next_link: ridp_redirection_link(@person), disable_link: ridp_step_2_disabled(@person, @person.consumer_role.application_verified?, @person.consumer_role.identity_verified?)} %>
+<%= render partial: 'shared/progress_side_nav', locals: {nav: sign_up_nav_options(1)} %>
+<h1><%= l10n("verify_identity") %></h1>
+<% if @manual_verification_only %>
+  <p><%= l10n("insured.consumer_roles.upload_ridp_documents.manual_verification_only_info", site_long_name: site_long_name) %></p>
 <% else %>
-  <div class="content">
-    <div class="container">
-      <div class="row">
-        <div class="col-lg-7 col-md-7 col-sm-8 col-xs-12">
-          <% if EnrollRegistry.feature_enabled?(:ridp_h139) %>
-            <h4>Allowing Experian to verify your identity is the fastest way to continue your application. If you change your mind and want to use Experian, go back to the previous page.</h4>
-            <%= render partial: 'insured/fdsh_ridp_verifications/options_to_verify_identity' %>
-            <%= render partial: 'shared/application_types_list' %>
-            <br>
-            <div class="outstanding-ridp-documents">
-              <%= render partial: 'insured/fdsh_ridp_verifications/outstanding_ridp_documents' %>
-            </div>
-          <% else %>
-            <h4>Allowing Experian to verify your identity is the fastest way to continue your application. If you change your mind, go back to the previous page.</h4>
-            <%= render partial: 'insured/interactive_identity_verifications/options_to_verify_identity' %>
-            <%= render partial: 'shared/application_types_list' %>
-            <br>
-            <div class="outstanding-ridp-documents">
-              <%= render partial: 'insured/interactive_identity_verifications/outstanding_ridp_documents' %>
-            </div>
-          <% end %>
-        </div>
-
-        <div class="col-lg-3 col-md-3 col-sm-3 col-xs-12 col-md-offset-2 col-sm-offset-1 right-section">
-          <%= render partial: 'shared/individual_progress', locals: {step: '2', next_link: ridp_redirection_link(@person), identity_verified: @person.consumer_role.identity_verified?, application_verified: @person.consumer_role.application_verified?} %>
-        </div>
-      </div>
-    </div>
-  </div>
+  <p><%= l10n("insured.consumer_roles.upload_ridp_documents.ridp_h139_info") %></p>
 <% end %>
+<%= render partial: 'insured/fdsh_ridp_verifications/options_to_verify_identity' %>
+<%= render partial: 'shared/application_types_list' %>
+<div class="outstanding-ridp-documents">
+  <%= render partial: 'insured/fdsh_ridp_verifications/outstanding_ridp_documents' %>
+</div>
+<%= render partial: "shared/progress_navigation_buttons", locals: {next_link: ridp_redirection_link(@person), disable_link: ridp_step_2_disabled(@person, @person.consumer_role.application_verified?, @person.consumer_role.identity_verified?), dont_show_prev_button: @manual_verification_only} %>
diff --git a/app/views/insured/fdsh_ridp_verifications/_options_to_verify_identity.html.erb b/app/views/insured/fdsh_ridp_verifications/_options_to_verify_identity.html.erb
@@ -1,4 +1,6 @@
-<p><%= l10n("insured.consumer_roles.upload_ridp_documents.ridp_options_to_verify", site_long_name: site_long_name) %>
+<% unless @manual_verification_only %>
+  <p><%= l10n("insured.consumer_roles.upload_ridp_documents.ridp_options_to_verify", site_long_name: site_long_name) %>
+<% end %>
 <p></p>
 <% if EnrollRegistry.feature_enabled?(:paper_application_verification)%>
   <ul>
diff --git a/config/client_config/dc/system/config/templates/features/enroll_app/enroll_app.yml b/config/client_config/dc/system/config/templates/features/enroll_app/enroll_app.yml
@@ -399,6 +399,9 @@ registry:
       - key: :taro_rebranding
         item: :taro_rebranding
         is_enabled: <%= ENV['TARO_REBRANDING_IS_ENABLED'] || false %>
+      - key: :manual_verification_of_oos_addresses
+        item: :manual_verification_of_oos_addresses
+        is_enabled: <%= ENV['MANUAL_VERIFICATION_OF_OOS_ADDRESSES_IS_ENABLED'] || false %>
   - namespace:
       - :bootstrap_4
     features:
diff --git a/config/client_config/me/system/config/templates/features/enroll_app/enroll_app.yml b/config/client_config/me/system/config/templates/features/enroll_app/enroll_app.yml
@@ -418,6 +418,9 @@ registry:
       - key: :taro_rebranding
         item: :taro_rebranding
         is_enabled: <%= ENV['TARO_REBRANDING_IS_ENABLED'] || false %>
+      - key: :manual_verification_of_oos_addresses
+        item: :manual_verification_of_oos_addresses
+        is_enabled: <%= ENV['MANUAL_VERIFICATION_OF_OOS_ADDRESSES_IS_ENABLED'] || false %>
   - namespace:
       - :bootstrap_4
     features:
diff --git a/db/seedfiles/translations/en/me/insured.rb b/db/seedfiles/translations/en/me/insured.rb
@@ -93,6 +93,7 @@
   :'en.insured.consumer_roles.ridp_agreement.requirement_link_text' => "here",
   :'en.insured.consumer_roles.ridp_agreement.ridp_agreement_alert_msg' => "Please contact %{site_short_name} at %{contact_center_phone_number} for more info",
   :'en.insured.consumer_roles.upload_ridp_documents.header' => "Verify Identity",
+  :'en.insured.consumer_roles.upload_ridp_documents.manual_verification_only_info' => "The  %{site_long_name} team will need to review and approve what you upload before you can continue. This can take 3-5 business days.",
   :'en.insured.consumer_roles.upload_ridp_documents.ridp_h139_info' => "Allowing Experian to verify your identity is the fastest way to continue your application. If you change your mind and want to use Experian, go back to the previous page.",
   :'en.insured.consumer_roles.upload_ridp_documents.ridp_options_to_verify' => "If you cannot or do not want to verify your identity online using Experian, you need to upload document(s) proving your identity. The  %{site_long_name} team will need to review and approve what you upload before you can continue. This can take 3-5 business days.",
   :'en.insured.consumer_roles.upload_ridp_documents.in_person' => "Apply in person",
diff --git a/features/admin/step_definitions/in_person_application_steps.rb b/features/admin/step_definitions/in_person_application_steps.rb
@@ -18,5 +18,5 @@
   find('li', :text => 'Document in EnrollApp').click
   find('.v-type-confirm-button').click
   expect(page).to have_content('Identity successfully verified.')
-  find('.button', text: 'CONTINUE').click
+  find('#continue_button').click
 end
diff --git a/features/insured/individual_ridp_disagree.feature b/features/insured/individual_ridp_disagree.feature
@@ -1,6 +1,7 @@
 Feature: Consumer disagrees RIDP verification process
 
   Background: Individual RIDP Verification process
+    Given bs4_consumer_flow feature is enabled
     Given Individual has not signed up as an HBX user
     Given the FAA feature configuration is enabled
     When Individual visits the Insured portal outside of open enrollment
@@ -27,7 +28,7 @@ Feature: Consumer disagrees RIDP verification process
     And Identity verification is OUTSTANDING
     Then the CONTINUE button is functionally DISABLED
     And visibly DISABLED
-  
+
   Scenario: User uploads document to verify Identity
     Given that the consumer has “Disagreed” to AUTH & CONSENT
     And the consumer is on the DOCUMENT UPLOAD page
@@ -43,5 +44,3 @@ Feature: Consumer disagrees RIDP verification process
     And an uploaded application in REVIEW status is present
     Then the CONTINUE button is functionally DISABLED
     And visibly DISABLED
-
-  
diff --git a/features/step_definitions/pay_now_steps.rb b/features/step_definitions/pay_now_steps.rb
@@ -273,7 +273,7 @@
   find('li', :text => 'Document in EnrollApp').click
   find('.v-type-confirm-button').click
   expect(page).to have_content('Application successfully verified.')
-  find(IvlVerifyIdentity.continue_btn).click
+  find('#continue_button').click
   FactoryBot.create(:hbx_profile, :open_enrollment_coverage_period)
   FactoryBot.create(:qualifying_life_event_kind, market_kind: "individual")
   FactoryBot.create(:qualifying_life_event_kind, :effective_on_event_date_and_first_month, market_kind: "individual")
diff --git a/features/step_definitions/phone_application_steps.rb b/features/step_definitions/phone_application_steps.rb
@@ -84,7 +84,7 @@
   find('li', :text => 'Document in EnrollApp', wait: 10).click
   find('.v-type-confirm-button', wait: 10).click
   expect(page).to have_content('Application successfully verified.')
-  find('.button', text: 'CONTINUE', wait: 10).click
+  find('#continue_button', wait: 5).click
 end
 
 Then(/^the Admin can navigate to the next page and finish the application$/) do
diff --git a/spec/controllers/insured/consumer_roles_controller_spec.rb b/spec/controllers/insured/consumer_roles_controller_spec.rb
@@ -939,6 +939,18 @@
         allow(person100.primary_family).to receive(:has_curam_or_mobile_application_type?).and_return(false)
       end
 
+      context "with manual verification of oos addresses feature enabled" do
+        before :each do
+          allow(EnrollRegistry).to receive(:feature_enabled?).with(:manual_verification_of_oos_addresses).and_return(true)
+          allow(person100).to receive(:must_be_verified_manually?).and_return(true)
+        end
+
+        it "should redirect to the upload ridp document page" do
+          get "ridp_agreement"
+          expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+        end
+      end
+
       it "should render the agreement page" do
         get "ridp_agreement"
         expect(response).to render_template("ridp_agreement")
diff --git a/spec/controllers/insured/fdsh_ridp_verifications_controller_spec.rb b/spec/controllers/insured/fdsh_ridp_verifications_controller_spec.rb
@@ -380,6 +380,68 @@
   end
 end
 
+describe Insured::FdshRidpVerificationsController, "given a user who must be manually verified" do
+  let(:person) { FactoryBot.create(:person, :with_consumer_role) }
+  let(:user){ FactoryBot.create(:user, :consumer, person: person) }
+  before(:each) do
+    sign_in user
+    controller.instance_variable_set(:@person, person)
+    allow(EnrollRegistry).to receive(:feature_enabled?).and_call_original
+    allow(EnrollRegistry).to receive(:feature_enabled?).with(:manual_verification_of_oos_addresses).and_return(true)
+    allow(person).to receive(:must_be_verified_manually?).and_return(true)
+  end
+
+  it "should redirect to the upload ridp document page from get new" do
+    get :new
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from post create" do
+    post :create, params: {}
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get service_unavailable" do
+    get :service_unavailable
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get failed_validation" do
+    get :failed_validation
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get wait_for_primary_response" do
+    get :wait_for_primary_response
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get wait_for_secondary_response" do
+    get :wait_for_secondary_response
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get check_primary_response_received" do
+    get :check_primary_response_received
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get check_secondary_response_received" do
+    get :check_secondary_response_received
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get primary_response" do
+    get :primary_response
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+
+  it "should redirect to the upload ridp document page from get secondary_response" do
+    get :secondary_response
+    expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+  end
+end
+
 describe Insured::FdshRidpVerificationsController, "given an unauthorized user" do
   let(:mock_user) do
     instance_double(
@@ -455,4 +517,4 @@
     get :secondary_response
     expect(response.status).to eq 302
   end
-end
+end
diff --git a/spec/controllers/insured/interactive_identity_verifications_controller_spec.rb b/spec/controllers/insured/interactive_identity_verifications_controller_spec.rb
@@ -342,6 +342,43 @@
     end
   end
 
+  describe Insured::InteractiveIdentityVerificationsController, "given a user who must be manually verified" do
+    let(:person) { FactoryBot.create(:person, :with_consumer_role) }
+    let(:user){ FactoryBot.create(:user, :consumer, person: person) }
+    before(:each) do
+      sign_in user
+      controller.instance_variable_set(:@person, person)
+      allow(EnrollRegistry).to receive(:feature_enabled?).and_call_original
+      allow(EnrollRegistry).to receive(:feature_enabled?).with(:manual_verification_of_oos_addresses).and_return(true)
+      allow(person).to receive(:must_be_verified_manually?).and_return(true)
+    end
+
+    it "should redirect to the upload ridp document page from get new" do
+      get :new
+      expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+    end
+
+    it "should redirect to the upload ridp document page from post create" do
+      post :create, params: {}
+      expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+    end
+
+    it "should redirect to the upload ridp document page from post update" do
+      post :update, params: { :id => "some random ID" }
+      expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+    end
+
+    it "should redirect to the upload ridp document page from get service_unavailable" do
+      get :service_unavailable
+      expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+    end
+
+    it "should redirect to the upload ridp document page from get failed_validation" do
+      get :failed_validation
+      expect(response).to redirect_to(upload_ridp_document_insured_consumer_role_index_path)
+    end
+  end
+
   describe Insured::InteractiveIdentityVerificationsController, "given an unauthorized user" do
     let(:mock_user) do
       instance_double(
diff --git a/spec/models/person_spec_2.rb b/spec/models/person_spec_2.rb
diff --git a/system/config/templates/features/enroll_app/enroll_app.yml b/system/config/templates/features/enroll_app/enroll_app.yml
