Immich service not found while updating to v2.6.3

[crackedngineer]

❗ Issue: Immich update fails with proxy error and service not stopping

Description

I tried updating Immich from v2.5.6 → v2.6.3, but the update process fails while stopping services.

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Error Output

Failed to stop immich-web.service: Unit immich-web.service not loaded.
✖️ in line 123: exit code 5 (curl: Could not resolve proxy): while executing command systemctl stop immich-web

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Logs

[2026-04-07 09:46:05] [WARN] Checking for updates to custom image-processing libraries
Already up to date.
[2026-04-07 09:46:06] [OK] Image-processing libraries up to date
[2026-04-07 09:46:06] [INFO] Checking for update: Immich
[2026-04-07 09:46:07] [OK] Update available: Immich 2.5.6 → 2.6.3
[2026-04-07 09:46:07] [INFO] Enabling Maintenance Mode
The server is already in maintenance mode!

[2026-04-07 09:46:10] [OK] Enabled Maintenance Mode
[2026-04-07 09:46:10] [INFO] Stopping Services
[2026-04-07 09:46:10] [ERROR] in line 123: exit code 5 (curl: Could not resolve proxy)

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What I Tried

• Retrying the update
• Checking logs

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Questions

1. How can I safely complete the update from this state?

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Environment (if needed)

• Install method: (LXC / Docker / manual — please confirm)
• OS: (add your OS here)

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Full Log Path

/tmp/create-lxc-b4b17349.log

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Any help would be appreciated 🙏

[vhsdream]

Hello @crackedngineer

Did you run update multiple times? For example, you ran it once and it failed or didn't finish, then you ran it again. I ask because your server was already in Maintenance Mode, which doesn't make sense.